Make Assignment group and Assigned to Read Only When Logged in User Don't Have Specified Role.

[satishyelmule]

Hi All,

How to Make Assignment group and Assigned to Read Only When Logged in User Don't Have admin or Incident manager Role. 

This Task can be performed by Two ways :

• ACL field Level
• Client Script (onload)

Via ACL is Working Fine, but when I am trying via Client Script is Not Working.

for knowledge purpose I am trying this Client Script but it is not Working.

Client Script Code:

function onLoad() {

    //Type appropriate comment here, and begin script below

var isAdmin= g_user.hasRole('admin');

var isIncidentManager= g_user.hasRole('incident_manager');

if(!isAdmin || !isIncidentManager){

    alert('user do not have specified Role');

    g_form.setReadOnly('assignment_group',true);

    g_form.setReadOnly('assigned_to',true);

}

}

Thanks in Advance !!!

[Community Alums]

HI @satishyelmule ,

please follow the tread so that you will let know what this not achievable from onload client script.

https://www.servicenow.com/community/developer-forum/onload-client-scrip-to-set-the-field-readonly-d...

Thanks

please mark as solution accepted and helpful.

[Satishkumar B]

@satishyelmule for your client script approach. You may need to update your condition as below. Rest of the code looks good.

if(!isAdmin && !isIncidentManager)

market helpful 👍and accept the solution✅if this help you to understand!!

[Murthy Ch]

Hi @satishyelmule 

You can use the code given by @Satishkumar B 

But make sure the variable name should be 

isAdmin

[Najmuddin Mohd]

Hi @satishyelmule ,

Add the same code in the UI Policy script to complete this requirement with on Load checkbox true.
I have tried it and it works.

I believe there is some UI Policy that is overriding the client script.

Mark as helpful, if this helps you.

Regards,
Najmuddin.