Make comments field mandatory in Agent work space.

[KaMmILa__]

Can some one help me how to make comments field mandatory in agent work space

I tried g_form.setMandatory('comments', true); but not working , I am enforcing that in the workspace client script section , every other action is working fine except setting mandatory to comments section.

[KaMmILa__]

Can we atleast make the sections Tabbed ? in Agent work space ?

[Anurag Tripathi]

Check this if not already

Configure the form layout for Agent Workspace | ServiceNow Docs

[Ankur Bawiskar]

@KaMmILa^^ 

Refer this

Agent Workspace tab settings

Agent Workspace - Form Sections appear virtically as opposed to that of the platform where tabs are ...

Regards
Ankur