Make message field mandatory when reopening ticket from ESC Portal

[Abbottronix]

Can anyone advise me how I can make the message field on a user's ticket in the ESC Portal mandatory when a user reopens a closed ticket?

 

[Ankur Bawiskar]

@Abbottronix 

so you want notes mandatory while reopen?

this link has approach

How to make additional comments mandatory on Employee Center when reopen button is clicked? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[RohitGeorgV]

@Abbottronix 

Solved: How to make additional comments mandatory on Emplo... - ServiceNow Community

Take a look at this.