Make Reason field mandatory only when submitted for approval by clicking on Request approval button.

Admin7267
Kilo Sage

‎12-18-2023 08:04 PM - edited ‎12-18-2023 08:06 PM

Make Reason field[Choice] mandatory only when submitted for approval by clicking on Request approval button in Change Request.

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2 REPLIES 2

SLK Gupta
Tera Guru

‎12-18-2023 10:00 PM

Hi @Admin7267 

 

You can use an on submit client script for this @Admin7267 

 

if my response helps you in fulfilling your requirement, please mark my answer as helpful or accepted solution @Admin7267 .

 

Thanks & regards,

S. Lakshmikanth Gupta.

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-19-2023 03:51 AM

Hi @Admin7267 

 

You need to add the validation in UI action.

 

Few examples

 

https://www.servicenow.com/community/developer-forum/how-to-make-fields-mandatory-in-ui-action/m-p/1...

https://www.servicenow.com/community/now-platform-forum/ui-action-mandatory-field/m-p/1261408

 

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Dr. Atul G. - Learn N Grow Together
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