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Make variable mandatory on catalog task

Leonel Sandroni
Tera Guru

Hi everyone!

I'm trying to make a variable mandatory on a particular catalog task with catalog ui policies but it doesn't work...

LeonelSandroni_0-1769428049773.png

LeonelSandroni_1-1769428071531.png

 

The variable is only visible but not mandatory...

LeonelSandroni_2-1769428173605.png

 

 

Is there any problem with 'catalog ui policies'??? Is there another way to make it?

Thanks!!!

 

 

1 ACCEPTED SOLUTION

Leonel Sandroni
Tera Guru

Ok...It seems to be some kind of servicenow error. I could make the variable mandatory setting ui policy action mandatory as FALSE and not as true.

View solution in original post

11 REPLIES 11

Yes and I deactived them but anyway it's not working...

Any ui plicy on the form (not catalog item) that maybe conflicting.

Make the Variable Read only as false.

-Anurag

It still does not work

then tough to say what issue, log a now support case. Is it catalog ui policy active?

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi @Leonel Sandroni 

 

make visible true if that did not work , please check is any other UI policy is implemented.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************