Make Variables visible for certain group members

[Rowella Montell]

Hi All,

I was given a task to create a new catalog item and one of the requirements is that some variable fields should be only visible to a certain group members. I'm trying to create a script in the Catalog UI Policy to do this, what I need to do is to get servicenow read if the current logged in user is a member of a certain group and if he/she is then some variable fields should be visible to them. Can anyone help as to how I can achieve this? I'm still new to this so I'm not really sure how this should work.

Thank you!

[Rowella Montell]

Hi Sohail,

Thank you for your response.

Does it mean that it would be better to just use client script and create a script include to show/hide the variables for a certain group members in my catalog item in Service Portal instead of just using a script function in the catalog UI Policy?

[Sohail Khilji]

Yes make use of client script instead of UI policy as the data is been checked from server side.

you can use the below 2 method to do it :

1. Client script with GlideAjax

2. Client script with scratchpad variable 

Both works, as your requirement is simple which does not have complex condition check you can make use of option 2  > i.e. Client script with scratchpad variable to check if user belongs to group.

Check this :

https://community.servicenow.com/community?id=community_question&sys_id=c97a07e9db5cdbc01dcaf3231f961990

I hope the answer helps, Kindly Mark ✅ Correct or ???? Helpful if applicable., So that others get benefited in future for similar issues...

Thanks,

MF Sohail Khilji.

LinkedIn >   https://www.linkedin.com/in/mf-sohail-khilji/

[Rowella Montell]

var UserGroup = Class.create();
UserGroup.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
result: function(){

var user = this.getParameter('sys_parm_user');
var grUserGroup = new GlideRecord('sys_user_group'); 
grUserGroup.addQuery('user', user); 
grUserGroup.addQuery('group', '45c5f542db9bb0d0791cdae2f39619dd');
grUserGroup.query();
	
if(grUserGroup.hasNext()){
return true;
}
else{
return false;
}

	type: 'UserGroup';
   
}});

Hi @sohail 

I tried using your code above and just changed some var names but I'm getting an error: 

Below is the code I have in Script Include:

[Sohail Khilji]

Hi 

use this code, just tested it and it worked fine :

var UserGroup = Class.create();
UserGroup.prototype = {
	initialize: function() {
	},
	result: function(){
		
var user1 = this.getParameter('sys_parm_user');
		
var grUserGroup = new GlideRecord('sys_user_grmember'); 
grUserGroup.addQuery('user',user1 ); 
grUserGroup.addQuery('group', '45c5f542db9bb0d0791cdae2f39619dd');
grUserGroup.query();
	
if(grUserGroup.hasNext()){	
return 'true';
}		
else{
return false;
}	
		
	},
	
	type: 'UserGroup'
};

I hope the answer helps, Kindly Mark ✅ Correct or ???? Helpful if applicable., So that others get benefited in future for similar issues...

Thanks,

MF Sohail Khilji.

LinkedIn >   https://www.linkedin.com/in/mf-sohail-khilji/

[Sohail Khilji]

I hope the answer helps, Kindly Mark ✅ Correct if applicable., So that others get benefited in future for similar issues...