Report retention policy in flow executions
I'm facing this issue in my PDI. I'm not able to look at the flow execution details. How do I fix this? I have attached the screenshot for reference.
Forum Posts
How Display a table list View In UI Page.
Hi All, I have a requirement where I have to show all the incident list view in ui page which having the selected configuration item from catalog variable.PLEASE HELP AND LET ME KNOW IF THERE IS ANY OTHER APPROACH THAT I CAN FOLLOW. <j:jelly xmlns...
why we cant return object through script include ajax
hey when i share object/array from ajax script include at that time it cant receive whole object/array at client side , to resolve that i have to first convert object/array in string using JSON.stringify() method and at client side i need to parse t...
How to add Category in Response Template UI Page
Hi All,Please share your inputs /idea on below concern.I would like to add Response Category field with Dropdown list, please let me know who can we do it.UI PAge : sn_templated_snip_message_template (OOB),based on Category selection on ui page Temp...
Suggestion for Impersonation in script
Hi All, Could you help to suggest as a best practice, which function should I use to impersonate in script? Option 1: As per Impersonate a user using a script - Support and Troubleshooting , But seems like this doesn't work in non-interactive session...
Resolved! How to trigger notification when error in MID Server Script Include
Every day we have scheduled export to send files from ServiceNow -> MID Server -> GCP. But it have possibility failed to transfer when we got authentication fail during MID Server -> GCP (intermittent).My objective is to send email notification by tr...
Sys_attachment is getting downloaded instead of just opening up
My requirement is to just open/view the sys_attachment type in ESC portal where the field is visible when user click on the attachment link it must open up aa popup or may be in new tab. Existing it is getting download, when user clicks on the attach...
widget parameters in Portal
Hi All, I am trying to use widget in Task configuration and I want to know what are widget parameters and if I want to display few fields of a table then how to pass the field and value to the widget. Please share the format and example. I need to p...
create a widget that displays most the popular knowledge articles
The popular knowledge articles widget section displays the 8 most used kb articles from the self-service knowledge base in the past 90 days in the employee center portal.can anyone help me on this.Thank you
Issue with Staging Table Record Creation & Running Only One Transform Map
Hi All,I’m working on a requirement where records are sent to a staging table and then processed through a specific transform map.However, I’m facing two issues:When I insert a record into the staging table via script, it is being created twice.When ...
Restricting Access to Incident Records based on Role and Business Service
Hi All, I have a requirement to restrict access to particular incident records based on Role and Business service.The incidents created from "Payroll Issues" record producer must be visible only for the users having Role- ( payroll + itil ) and havin...
Export to Powerpoint option missing in Project Status Report?
Hi All,I am creating a new Project Status Report Template form the Document Template in 'New' Project Workspace. https://[instancename].service-now.com/now/workspace/project/home/sub/status-report/pm_project/[projectsysid]/params/page-name/status-rep...
Are you using Sharepoint Connector in Production?
If you have it enabled in Production to search content from an employee portal, I like to connect over zoom with you to see how it behaves. I will buy you a cup of coffee/dessert or even pay for your time if you are not in the US.Thanks for reading...
Resolved! Create multiple RITMs under one request using MRVS on cataog item
Hi community members,I have a wired requirement where we can't use Cart on our portal because we are requesting technical services from this specific portal.We need to have a single catalog item request form, from where user can add multiple values t...
Need assistance with releasing update sets across instances
Hi Team,I am acting upon the role of a Release manager in our team. And I have noticed an issue which has occurred multiple times now with our current release process. The scenario is this:We package our update sets in our DEV instance before we rele...
