Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Making field Mandatory on catalog task

Rocky5
Kilo Sage

Hey Experts,

I have RITM workflow which creates 3 catalog tasks, But, I wanted to make one field mandatory on only 1 catalog task and that field should be non mandatory on other 2 catalog tasks.

How can I achieve this?

Thanks,

Rocky,

13 REPLIES 13

Brian Lancaster
Kilo Patron

When you say field are you referring to a variable or to a field on the sc_task table?

It is a field.

 

Rocky.

Hi Rocky,

you can use this in your onload client script

I assume short description for those tasks would be unique

Determine the task for which you need this to happen by searching for short description

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur,

I have the same question. My short description on the task has a variable name in it.  Is it possible to still use the short description?  

 

I did it like this, but its not working.

 

f(g_form.igetValue('short_description')=='IT-Endpoint Architecture Software Packaging Task application_name')

 

The above didnt work.  So I did it based on the assignment group.  That didnt work either.

if(g_form.getValue('assignment_group')=='IT-Endpoint Architecture')

 

Can you tell me what I've done wrong?

Thank you