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03-17-2025 10:55 PM
Experts,
I have a list of manufacturers and vendors which I need to load into the platform. The platform is enabled with Data Normalizations plugin. Most of these manufacturers / vendors are non-existent in the Normalized Company table (cds_client_name) . How do I proceed to load this into the instance and also make sure that any future load of companies do not introduce any duplicates ?
Thx
ram.
Solved! Go to Solution.

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03-18-2025 02:04 PM
You only need to create records in cds_client_name if you have a normalized name, and related discovered names. You're effectively adding to the downloaded normalized values from ServiceNow
For the APC example, you would add a new mapping populating "Discovered Name" with your variant.
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03-18-2025 02:28 PM
I did not follow with your statement
"You only need to create records in cds_client_name if you have a normalized name, and related discovered names. You're effectively adding to the downloaded normalized values from ServiceNow"
If I just import the vendor / manufacturer file into core_company table, All the company records which doesn't have a normalized value, would be getting created and mapped as 'normalized'. If that is case, what would happen in the future if someone tries to add a different variant of the company record which is already existing in the core_company, but doesn't have any normalized mapping
If I consider ' American Power Conversion (APC) by SE' as the vendor, how would I map this to the normalized name 'APC' . How can I programmatically map the vendor name from the file to the Normalized mapping record ?

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03-19-2025 06:46 AM
It would require something to create a mapping at a later stage, and then verify the core_company record which is a discovery name, not a normalized one, has the "canonical" flag set to false.