Mapping assignment groups via the REST API
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-17-2022 01:24 PM
During testing for REST API field mapping the assignment group field does not map to a specific system group during POST I have tried u_assigment_group as well as assigment_group to no avail the field posts comes back empty any help would be greatly appreciated
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-21-2022 06:07 AM
can you post your sample REST code?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-24-2022 05:07 AM
public class Incident
{
public static Guid Finance_Support = new Guid("6d3401f01b4b30102ef49758b04bcb11"); //Finance Support = 6d3401f01b4b30102ef49758b04bcb11
public static Guid Data_Support_Services_Help_Desk = new Guid("bf1049fc1b0b30102ef49758b04bcb30"); //Data Support Services Help Desk = bf1049fc1b0b30102ef49758b04bcb30
/// <summary>
/// Finance, Data Support Services
/// </summary>
public string category { get; set; }
/// <summary>
/// Agency Dispute Request, Provider Licensure, Bed Capacity
/// </summary>
public string subcategory { get; set; }
/// <summary>
/// Incident
/// </summary>
public string u_incident_request { get; set; }
/// <summary>
/// API
/// </summary>
public string contact_type { get; set; }
/// <summary>
/// Finance Support, Data Support Services Help Desk
/// </summary>
public string u_assignment_group { get; set; }
/// <summary>
///
/// </summary>
public string short_description { get; set; }
/// <summary>
///
/// </summary>
public string description { get; set; }
}
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-18-2022 07:12 AM
Mike thanks for your response when passing the value what should be the target field? Previously we have passed the actual sys id for that group with target of assignment group