Mapping the fields to my Custom Table using Record Producers/Catalog items and should produce records in my custom Table
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ā02-14-2020 05:10 AM
I created a back-end application for hotel delivery service.I have two tables one is for order and other one is for hotel staff to confirm the order
Then, I started building a catalog for order table to improvise the UI experience in Service Portal Home Page.
Here I create record Producers and i cant map my to fields to custom table and produce records over there
and i also tried creating Catalog items to map my fields to custom table and i want to produce records over there
Please Kindly help briefly and Screenshots (If Possible)

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ā02-14-2020 03:05 PM
Is your custom table in the Global scope, or part of a scoped application?
When you say that you tried to create a record producer and tried creating catalog items, how did you start? In my experience it's always easiest to access the table definition by going to System Definition > Tables, finding your table, opening the record and then using the "Add to Service Catalog" UI action.
This lets you add fields from your table directly to the Record Producer...
From there you build you item, etc.
If this was helpful or correct, please be kind and remember to click appropriately! Michael Jones - Proud member of the CloudPires team!
Michael D. Jones
Proud member of the GlideFast Consulting Team!
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ā04-17-2020 01:30 AM
Hi Jones My application is in Global