Mapping the fields to my Custom Table using Record Producers/Catalog items and should produce records in my custom Table

Hrushidhar Inam
Kilo Contributor

I created a back-end application for hotel delivery service.I have two tables one is for order and other one is for hotel staff to confirm the order 

Then, I started building a catalog for order table to improvise the UI experience in Service Portal Home Page.

Here I create record Producers and i cant map my to fields to custom table and produce records over there

and i also tried creating Catalog items to map my fields to custom table and i want to produce records over there 

Please Kindly help briefly and Screenshots (If Possible)

2 REPLIES 2

Michael Jones -
Giga Sage

Is your custom table in the Global scope, or part of a scoped application?

When you say that you tried to create a record producer and tried creating catalog items, how did you start? In my experience it's always easiest to access the table definition by going to System Definition > Tables, finding your table, opening the record and then using the "Add to Service Catalog" UI action. 

This lets you add fields from your table directly to the Record Producer...

 

From there you build you item, etc. 

If this was helpful or correct, please be kind and remember to click appropriately! Michael Jones - Proud member of the CloudPires team!

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

Hi Jones My application is in Global