Mapping variables from catalog item to Requested item

SM123
Tera Expert

‎03-21-2024 04:54 AM

Hii All,

Created a variable named "urgency" in catalog item as type (Select box)

When submit the catalog item form with  urgency choice according the value, Requested item (sc_req_item) "urgency" field should change. How can I implement that using Business rule?

Please check below ss to know what i did so far.

 

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Brian Lancaster
Tera Sage

‎03-21-2024 08:05 AM

Does the value of your urgency variable match the urgency value of the urgency field on the request item table?

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