Meeting Invitation - is this possible?

[mah1]

Yokohama Patch 1

We created a service catalog where a change owner can request resources for their change request. Currently, when resources are assigned, the catalog task is closed and an email notification is sent to the change owner indicating who was assigned to their change request.

I have been asked to replace this notification with a 'save the date' meeting invitation with recipients being the change owner and the assignees so that time slot gets reserved for all parties involved. The change request, proposed install date/time, change duration and assignees are all stored as variables in the resource request catalog task.

The way things are currently configured there isn't a table I can use to get dtstart and dtend for this meeting invite; the
start date/time for the meeting can be determined from the proposed install date/time variable of the resource request catalog task and the end date/time is based on the proposed install date/time variable and the change duration variable. I can add a variable for the end date/time (calculated based on proposed install date/time and change duration) to the resource request service catalog if necessary.

Can the catalog task table serve as the table that houses the information which will be in the meeting invite given that the relevant information is in the catalog task variables? That is, can catalog task variables be used as the source for recipients of the meeting invite as well as dtstart and dtend or does this information need to come from fields in the designated table?

I suspect that I may need to create a custom table to house the information which is needed in the meeting invite and populate this table when the resource request catalog task is closed. Looking for other options...

Thoughts?

Thank you

[SumanthDosapati]

In which step is your meeting invitation being sent? can you share your workflow screenshot if possible

[mah1]

We currently don't have a meeting invitation set up yet for this. I am in the process of trying to figure out how to do that.

Based on what I read, we need to identify which table is going to house the information that will be in our meeting invites. The most critical pieces of information that have to be in this table are the start date/time and end date/time. Both these pieces of information have to come from a date/time field. As I mentioned, the proposed install date/time variable should be used as the meeting start date/time. We don't currently have a variable for end date/time; the end date/time would be based on the proposed install date/time variable and the change duration variable.

This is the current workflow:

Closing the catalog task triggers an email notification that indicates who is assigned to the change.

The email notification is sent to the change owner.

The meeting invitation needs to be sent to the change owner and the assigned resources; the assigned resources are stored in variables in the resource request catalog task.