Mentors can see the entire Journey (including LE activities)

[edupaz]

Journey Support cannot view any of the Journey details for the new hire.

Is not working with user who did not have any role. 

Can somebody help me? 

[Community Alums]

Hey @edupaz 

It looks like this is something ServiceNow has provided guidance on how to do. Check out this article, it describes exactly what you want to do: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1270831

~Nick

[edupaz]

Hello @Community Alums,

Yes, I saw the documentation. The issue is that the image for the 'Modify Business Rule for HR Case Table' (sys_id: f65330019f22120047a2d126c42e70fc) is blurry.

Thanks!

[Community Alums · Accepted solution]

Hey @edupaz 

It looks like the blurry image is supposed to be similar to the last screenshot that has the update to the BR on sn_hr_core_task with slight modification. From what I can make out, it looks like the BR update for sn_hr_core_case might be this:

.addOrCondition("jny_context.mentors", "CONTAINS", userId);
.addOrCondition("parent.ref_sn_hr_core_case.jny_context.mentors", "CONTAINS", userId);

Note: I haven't tested this, this is just a result of me squinting very hard and making an educated guess haha

Let me know if this works.

~Nick