Meraki integration - triggering ServiceNow Events opposed to Incidents

[nzmoko]

Hi,

The Meraki Service Graph Connector talks about Meraki events triggering incidents in ServiceNow.

Is anyone triggering Events and if so, what was your approach?

Thanks from a very wet New Zealand

[AJ-TechTrek]

Hi @nzmoko 

Please refer the below resource, Might be helpful

https://apps.meraki.io/en-US/apps/381243/servicenow-connector

https://www.servicenow.com/community/itom-events/getting-started-with-service-graph-connector-for-me...

https://www.servicenow.com/community/developer-forum/meraki-webhook-integration-with-servicenow/m-p/...

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

[stevejarman]

Hi - did you ever find an answer to this question?

See also: https://www.servicenow.com/community/now-platform-forum/what-is-the-best-way-to-integrate-cisco-mera...

[AdamRich]

I am having a similar issue with SG for Meraki where it says it fails to authenticate when trying to post an incident, however I followed the guided setup and reviewed Meraki's Documentation and used the new syntax where the secret is username:password. Is anyone else having a similar issue?