Message in SCTASK Worknotes

[nameisnani]

Hi Team , 

We have requirement that 

You can see here 2 sctasks got generated as per the WF . 

For eg 

1 . SCTASK0001 

2 . SCTASK0002

Our requirement , In the 2nd SCTASK Work notes we need to display message ( ' Please review the attachment on the # SCTASK Dynamically [ Here 1st SCTASK number should come ] ) .  

I.e - Please review the attachment on the SCTASK0001 

How achieve this requirement please help me with screenshots for better understanding . 

Thanks in advance

[Ankur Bawiskar]

@nameisnani 

so in the 2nd catalog task activity you can use advanced script and use this

var gr = new GlideRecord("sc_task");
gr.orderBy("sys_created_on");
gr.addQuery("request_item", current.sys_id);
gr.setLimit(1);
gr.query();
if (gr.next()) {
	task.work_notes = "Please review the attachment on the " + gr.number;
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[nameisnani]

Hi @Uday Soni05  @Ankur Bawiskar 

1. Thanks for your quick response. 

Sorry that I didn't mentioned before .

These behaviour should be only for a particular catalog Eg ( Laptop )  , not for all the catalogues .

[Uday Soni05]

@nameisnani 

You can create workflow scratchpad variable in task1 and use it in task 2

Like below screenshot

Task1 Activity:

 Task2 Activity:

Task2 Comments and Work Notes:

Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Uday

[nameisnani]

Hi @Uday Soni05 @Ankur Bawiskar 

Thanks for your quick response. 

Sorry that I didn't mentioned before .

These behaviour should be only for a particular catalog Eg ( Laptop ) , not for all the catalogues .

Could you please provide me the updated solution.

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