Message in SCTASK Worknotes

nameisnani
Mega Sage

Hi Team , 

 

We have requirement that 

 

You can see here 2 sctasks got generated as per the WF . 

 

nameisnani_0-1697448046237.png

 

For eg 

1 . SCTASK0001 

2 . SCTASK0002

 

Our requirement , In the 2nd SCTASK Work notes we need to display message ( ' Please review the attachment on the # SCTASK Dynamically [ Here 1st SCTASK number should come ] ) .  

 

I.e - Please review the attachment on the SCTASK0001 

nameisnani_0-1697448396329.png

 

 

How achieve this requirement please help me with screenshots for better understanding . 

 

Thanks in advance

12 REPLIES 12

It will be for particular catalog only as you will replace the default process engine to this workflow under catalog item record
Refer below screenshot
Screenshot 2023-10-16 at 4.41.26 PM.png

@nameisnani 

it will be only for your catalog item as you will be attaching your workflow to your catalog item only

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Error is showing like this @Ankur Bawiskar @Uday Soni05 

 

nameisnani_0-1697470327508.png

 

@nameisnani 
I think you created workflow in different scope other then your Catalog Item scope which doesn't have cross scope privilleges

Create Workflow in same scope

 

@Uday Soni05 

 

The current workflow created in ( SailPoint scope ) - 

How can i create the same in global scope . it will mismatch .