message to appear just after user logs in to platform or to service portal
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‎04-25-2025 02:50 AM
Hi Developers
I have requirement where info message should be displayed after each user logs into system (platform or service portal).
This message should be not a plain text which we could do with announcements on platform and on portal but in reach text format (colors, links, formatting).
I thought to do it using true/false sys_property which determines whether info message appears after login.
I thought to do it similarly to Yokohama MFA notifications (https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/integrate/authentication/conc...). But it is not straight forward.
Any ideas or hints how to do it?
Thank you in advance
Renata
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‎04-25-2025 02:54 AM
Hi @Renata7
"If you want to display this message in the native view:
-
UX Banner Announcement
And if on the portal:
-
Announcement feature"
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
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‎04-25-2025 04:24 AM
As I wrote in the initial info it will not be covered by OOTB announcements.
Thank you.
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‎04-25-2025 03:39 AM
if you want to use color, icon, html then refer this link and it should help you for platform
For portal I doubt if UI script will work
As a workaround you can create a KB article with your HTML content and then include KB link in the portal announcement
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-25-2025 04:31 AM
It is more about showing info message as pop-up window, that should be closed by end user.