MessageSyntax Error or Access Rule Violation detected by database ((conn=1028488)

[Xhare]

Hi Team,

I encountered this error message when opening my custom table u_iron_mountain and the incident table:

Message:
Syntax Error or Access Rule Violation detected by database ((conn=1028488) Table 'Servicenowinstance_1.u_iron_mountain0011' doesn't exist).

Has anyone encountered this issue before? How can I resolve it?

[Vishal Jaswal]

Hello @Xhare 

When you say opening table, then I assume it is the list view and here is a solution mentioned: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0783599 

There are similar issues been identified in the past and you can search them all here: https://support.servicenow.com/now?id=ns_search&q=Syntax%20Error%20or%20Access%20Rule%20Violation%20... 

Please share your results here so that we all can learn together.

Hope that helps!

[Ankur Bawiskar]

@Xhare 

check this link

Syntax Error or Access Rule Violation detected by database ((conn=5423583) exist in table cmdb_par10 

Try to run the following code as a background script:

gs.invalidateCache();

If my response helped please mark it correct and close the thread so that it benefits future readers.