MessageSyntax Error or Access Rule Violation detected by database ((conn=1028488)
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03-20-2025 05:58 AM
Hi Team,
I encountered this error message when opening my custom table u_iron_mountain and the incident table:
Message:
Syntax Error or Access Rule Violation detected by database ((conn=1028488) Table 'Servicenowinstance_1.u_iron_mountain0011' doesn't exist).
Has anyone encountered this issue before? How can I resolve it?
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03-20-2025 09:34 AM
Hello @Xhare
When you say opening table, then I assume it is the list view and here is a solution mentioned: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0783599
There are similar issues been identified in the past and you can search them all here: https://support.servicenow.com/now?id=ns_search&q=Syntax%20Error%20or%20Access%20Rule%20Violation%20...
Please share your results here so that we all can learn together.
Hope that helps!
Hope that helps!
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03-20-2025 10:11 AM
check this link
Syntax Error or Access Rule Violation detected by database ((conn=5423583) exist in table cmdb_par10
Try to run the following code as a background script:
gs.invalidateCache();
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader