Method Failed: with code: 403 - Forbidden username/password combo

samadam
Mega Sage

I am testing a new REST api connection and get this error. I have the right user id and pwd .

Tried this but no luck: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720934

Any ideas on how to resolve this?

6 REPLIES 6

Tera, what header parameter was needed and added?  I am facing the same issue with an Azure AD integration. 

ashutoshsha
Tera Contributor

Hi @samadam 
I understand your issue. If you are using OAuth for authentication and are able to generate the token but are unable to execute GET or POST methods via the REST message, then please check the Application Registry in your target/provider instance. There is a field called “Scope Restriction”. You need to change it from “securely scope” to “ boredly scope” .
Please mark my answer as correct based on Impact.
Regards
@Ashutosh Sharma