Method invocation failure for: com.glide.ui.list.graphql.listLayout.ListLayout::getLayoutQuery

[Vijay Baokar]

Hi Team,

While working on Service Operations Workspace we have observed that some users are not able to view "All" incident list under Incident category, we have created new list called " All Custom" still user is getting the same error

Method invocation failure for: com.glide.ui.list.graphql.listLayout.ListLayout::getLayoutQuery

I have not seen any solution on this.

[Vijay Baokar · Accepted solution]

This seems to be solved with below article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1118065 

[Vitalie Bratu]

hi @Vijay Baokar can you please share a PDF of that KB KB1118065 , I cant seem to open it