Hi Alikutty,
below is the code which i found from communities which is running for me,
if (current.state == 6) { //change according to your closed state
answer = false;
mi.endDuration();
closeDurations(mi.current);
}
function closeDurations(current) {
var gr = new GlideRecord('metric_instance');
gr.addQuery('id', current.sys_id);
gr.addQuery('calculation_complete', false);
gr.addQuery('definition.type', 'field_value_duration');
gr.addQuery('definition', '39d43745c0a808ae0062603b77018b90'); //mark your metric definition sysid
gr.query();
while (gr.next()) {
var definition = new GlideRecord('metric_definition');
definition.get(gr.definition);
var mi = new MetricInstance(definition, current);
mi.endDuration();
}
}
