Hi Snow enthusiasts, We have an issue probably with the language translation. We are using German language other than English. Take a user with German language selected. Steps to the issue: 1. Go to portal >> Click on My To Dos or My Tasks : this bri...
Hello AllI have a requirement to put multiple values on a glide list type flied ay 'Controllers' on department table through transform map. Now the excel sheet can contain multiple values for this 'Controllers' field and al those values should be lis...
Can flow designer be used to handle inbound integration errors?1. If a required field is missing in the inbound batch file, throw and email a warning to a user?2. Remove the error row and load the rest of the file, emailing the missed load to a dist...
Hi.Reject condition setting with List context menu of UI Action is not working.I want it to be visible only for admin, but Requires role Even if you set admin to, it will be displayed as a non-possessed user. Also, if you set the condition to gs.hasR...
We are following below document provided by SNOW, https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0816072 IMAP is working fine, SMTP test connection showing below error. "Connection Failed Email sender connection invalid.: Cann...
Hi all, I created two variables on catalog item.1. country_name which is a reference type of hr_Country table2. Entity_name which is a reference type of hr_entity table.hr_entity table has a country field which is a reference type of hr_country table...
Is it possible to configure different reasons to join the queue and appointments for the same walkup location ? Also how can I create variable timings slots depending om the reason for which appointment is being booked.
Hi Everyone, We have a requirement to show Case task in CSM Portal for customers.Can someone guide me in this as I am new to CSM. #csm
Hi Everyone, I am working on Virtual Agent Designer. I am using Lookup utility in my flow. But it is returning only one record, I want to return multiple records if condition matches. Can anyone help me? How to get this requirement with scripting in ...
ECMA-262 (6th edition) supports promises natively. It is my understanding that ServiceNow uses Mozilla Rhino which is still on ECMA 5. Is there currently any sort of support for promises within the ServiceNow environment?A simple use case is as follo...
Which is better Workflow or flow designer?
I want to import type of string to type of timer .How convert string type data to timer time type data through transform scripts
I am trying to download User's Response to a Survey but I can only view it. Is there any way to download a copy? view: If I right click this view there is no way to download and if I try to "save as" - it only saves as Chrome object. Any advice wou...
Dear Community, As a part of ServiceNow Flow we are using RestAPI Call action to POST some variables to 3rd party tool. This works well. However, before Flow proceeds further - we would like to wait for response from 3rd party. What is the best way t...
SCCM plugin version: 3.3.0 Question 1 : (i) We used to integrate the on-premises SCCM database to ServiceNow instance. (ii) The connection, import Data source, and test loading within ServiceNow have all been successfully completed. (iii) Subseq...
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