I am trying transform map for cmdb_rel_ci . however, I would like to map Child ci from only "windows Server" or "Linux Server" class and NOT from Vmware instance or Nutanix virtual machine instance where you might find the same ci name.How do I do th...
Hi,I have written a code, my requirement is out of the 10 'managed by' field in an array, I don't want to run the loop, I just want to end after the first expression itself (i=0). Currently it is not showing any message. Kindly help. var action = fd_...
Hi,Is there a way to impersonate a user through script in scoped application.I tried impersonating using both the apis gs.getSession().impersonate and GlideImpersonate but getting error as these functions work only in global scope. Thanks
I don't want to use the hardcoded value of SYS ID in the script. How to store Sys ID and use it in the encoded query in widget? if (input && input.action == 'submit' && ritmGr.get(ritmSysId)) { var cbt = input.prefTime; ritmGr.variables.preferre...
Hello - I am working with a custom table extended from the Task table. I have approvals configured in a workflow for this table. When an approval record is rejected, I am trying to add several recipients from 2 User Reference fields on the custom t...
Is there a way to format the calendar to only present the calendar in a manner of availability being two weeks available instead of it being wide open the way that it is now
The Oracle HRSD Integration is creating duplicate departments only with Department Name being populated.This is happening after the Vancouver Upgrade.The duplicate departments do not have the 'Correlation ID' and other fields. Only Department Name is...
I want everyone to be able to write to the table if status != Pending, but only a certain amount of people to be able to write if status = Pending.My ACLs so far (which works)table write status!=pending and role = role_atable write status=pending and...
Hi, I made a mistake to have multiple workflow running on a record concurrently. The workflow involves approval. When I open up the workflow context records, they all look the same. How do I determine which ones to cancel so the approval record is no...
Hi all,Can anyone tell me why the dates are unequal and how can I convert this dateTime into time so that the both dates will be equal. var val = ''; var date = new GlideRecord('question_answer'); date.addQuery('sys_id', '7...
Hey Im working for a client. In their self service portal. Certain catalog items are taking very long time loading for none-itil licensed users. It can take about 15 - 20 seconds before they are able to open the catalog item.However for itil licensed...
I created a new user with the user ID as Admin but without any admin role in my PDI. This resulted the user ID of System Administrator to null hence when trying to login from Developer site I am getting logged with the custom user instead of System A...
Hi,I have a requirement to add additional article fields, on the article approval form (front-end). Anyone have suggestions how to adjust the standard approval form that is generated by Servicenow for knowledge approval. Thank you
I need to remove all the business applications from the CI field, but is not working.javascript: (current.sys_class_name == 'cmdb_ci_batch_job' || current.sys_class_name == 'cmdb_ci_business_app') ? '' : ['incident', 'problem'].indexOf(current....
Hi guys! I want to remove ''My requests'' from the navigation menu but i can't figure out how. Can you give me a hand?
