When I Click "New" Button in agent workspace for HR Case Management need to remove 2 step verification I just need to display HR form as below. where I need to edit URL for this.
I employee center while approving the request from change or knowledge we can able to see a comment box to add comments before approving or rejecting. But it is not there for request approval. How can we enable that for the request approval
Hi Experts, in the HR agent workspace we would like to remove the 2 steps creation as in Agent workspace for hr case management where when we open a new case we only have one single form. Would anyone know how ?Thanks youAgathe
We've received complains that whenever we do an addInfoMessage on the portal, the message disappears too quickly. For example, after submitting a request:Is there an quick and easy way to extend the delay before it the message disappears?
Hello all, I have a requirement in which I need to fetch the value of a selected option of a dropdown field from a table and set it in a variable and show in the task description. I need to do this scripting part in the workflow. Can someone help me ...
Update set captured unwanted Dictionary update, without changing or worked on dictionary in all applications available in servicenow instance, developer was working on Workspace works. Kindly help on this.
When I create the report and select the table does not appear
Hi All,I am working on the workflow which has approvals like L1 Approval and L2 Approval(User Approval).The requirement is if L1 Approval member Rejected the Request then, the fields of Request Form likeApproval Should be 'Rejected'and Approval State...
Hi Team,I am using the below script for removing inactive users who is updated on last week from knowledge base table.It is working without using function. But our requirement is to use the Knowledgebase function for removal of inactive users from kb...
Hi All, I need to add case number link on the portal below the name of the survey (Below Service request satisfaction survey) How can I add the case number of the survey
Hi Experts, I am trying to implement Language picker in Mega menu.I have been successful in adding this in the main global header.Customer is expecting to see this option as one of the menu in the "Mega menu".Any insights on this? Thanks,Arun
Hello everyone, I m importing data from a csv file, i got lots of errors and when I invistigate I found that the problem is when there is many columns which are empty, I made the screen under to illustrate what I am talking about Is there any solutio...
Hello team is my script correct ?
Im trying to get the value of a field "status" on the table "task_sla" into a custom field I created in the "task [TASK]" table (the field name in "task" is "u_status"), Im using a BR to do this but Im not really sure how to do it, can anyone help ?B...
Hi , I need some help for the Virtual agent.Please refer the screenshot attached below.There is an OOB functionality running for 'I want something else' which appears under the related topics choices, and I need to update that functionality as per my...
