MID Server Alert - MID Server Threshold Alerts - Mid-CertificateExpired

J Benson
Tera Contributor

Hello Experts!

 

Seeing the following alert in our logs regarding a MID Server with an expired cert and not having much luck finding info online. Any suggestions?

 

Metric Name: MID Server Threshold Alerts - Mid-CertificateExpired

 

Description: There is an error in the MID server - [My MID Server Name removed]:
ATTENTION REQUIRED: Error message for Keystore: security\agent_keystore.
Certificate with commonName: 'snc-mid-YOUR_MIDSERVER_NAME_GOES_HERE-41991331451201102c01a293dd6a2200' associated with alias: 'defaultsecuritykeypairhandle' has expired or expiring on : Sat Mar 18 18:25:19 UTC 2023

 

Message Key: MID Server Metric Alert_[My MID Server Name removed again]_MID Server Threshold Alerts - Mid-CertificateExpired

 

Thanks in advance,

James

1 ACCEPTED SOLUTION

Manmohan K
Tera Sage

Hi @J Benson 

 

Please follow below steps outlined in below article to renew certificate of your mid server

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1323758

View solution in original post

1 REPLY 1

Manmohan K
Tera Sage

Hi @J Benson 

 

Please follow below steps outlined in below article to renew certificate of your mid server

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1323758