Migrate to NEXT experience UI

Vijaykumar K
Tera Contributor

Hi all,  we are planning to migrate to NXT experience UI from classic ui.  Although I have gone through the documentation on developer form/ community still I need a opinion on from you guys who done it on live. 

How it's gonna change landing pages of users?

Does it worth it to migrate?

We have hundreds of home pages so do we need to migrate them as dashboards or not required?

Any other suggestions also welcome

 

Thanks 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vijaykumar K 

 

Greetings!!

 

Next Experience UI will be a good option to move now. It will increase user experience and provides a way to quick navigation on the platform.

 

How it's gonna change landing pages of users?

Atul: Yes, instead of home pages, it will show like this

AGLearnNGrow_0-1708157391322.png

 

Does it worth it to migrate?

Atul: Yes, as it provide new ways to navigate and fresh look n feel will be there.

We have hundreds of home pages so do we need to migrate them as dashboards or not required?

Atul: Home pages concept is not there, so you need to create new dashboards  for same.

Any other suggestions also welcome

Atul: Plan a good training sessions for users

Run the Next Experience campaign in team

Provide users  Dev instance to get comfortable on new look.

Take user feedback what they like and what they need more.

Draft FAQ to avoid duplication questions 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vijaykumar K 

 

Greetings!!

 

Next Experience UI will be a good option to move now. It will increase user experience and provides a way to quick navigation on the platform.

 

How it's gonna change landing pages of users?

Atul: Yes, instead of home pages, it will show like this

AGLearnNGrow_0-1708157391322.png

 

Does it worth it to migrate?

Atul: Yes, as it provide new ways to navigate and fresh look n feel will be there.

We have hundreds of home pages so do we need to migrate them as dashboards or not required?

Atul: Home pages concept is not there, so you need to create new dashboards  for same.

Any other suggestions also welcome

Atul: Plan a good training sessions for users

Run the Next Experience campaign in team

Provide users  Dev instance to get comfortable on new look.

Take user feedback what they like and what they need more.

Draft FAQ to avoid duplication questions 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thanks @atu .. Certainly will try in dev instance. 

One challenge would be the home pages will refresh on every 5 minutes to get latest data so, i didn't think dashboard have that functional feature.

Hi @Vijaykumar K 

Yes, refresh is not available in the next experience. But there are some browser extension which auto refresh the page, I read this on community, use can use that 

 

Please refer this blog for certain workarounds discussed over it: https://community.servicenow.com/community?id=community_blog&sys_id=c884a883dbb227c0656a5583ca961905

Also there was previously a share solution for refreshing dashboards but then it was later removed due to performance constraint: https://community.servicenow.com/community?id=community_question&sys_id=6b3f7a69db58dbc01dcaf3231f96...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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