06-06-2024 01:04 AM
Hi team,
Once we raise a request from the catalog item the value in the variable is showing correct in UI form but in service portal it is showing different.
Could you please help with this to fix it. Thank you.
06-06-2024 02:59 AM
opps... is any changes done on role name or backend name? It might be looklike data issue.
@Anurag Tripathi any inputs.
06-06-2024 03:22 AM
We haven't changed anything.
06-06-2024 04:02 AM
@JakkamsettiP Log a case to Now Support and team wil help.
It can be cache issue but not sure, log a case.
06-06-2024 02:58 AM
Hi @JakkamsettiP
May be someone is changing in backend UI form as I see its variables are not read only.
