Missing answer or result from Script Include

[dheerajmami]

Hi, 

I've a script include which shows the log of the required output but when called through script include it shows null.

Script include (Client Callable):

var IMFTAccountName = Class.create();

IMFTAccountName.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getName: function() {

    var sysId = this.getParameter('sysparm_sys_id');

    var imgt = new GlideRecord('u_imft_accounts');

    if (imgt.get(sysId)) {

        var val = imgt.getValue('name'); // confirm actual field name

        return this.getXMLAnswer(val);

    }

    return this.getXMLAnswer('');

},

    type: 'IMFTAccountName'

});

Client Script (On normal client script, Catalog Task table):

function onLoad() {

    var samba_share = g_form.getValue('existing_samba_share');

    var acc_sysId = g_form.getValue('account_name');

    var gm = new GlideAjax('IMFTAccountName');

    gm.addParam('sysparm_name', 'getName');

    gm.addParam('sysparm_sys_id', acc_sysId);

    gm.getXML(function(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        alert(response.responseXML.documentElement.outerHTML);

        alert("JJJ " + answer);

        var full_samba_path = samba_share + answer;

        g_form.setValue('full_samba_share_path', full_samba_path);

    });

When check with this 

response.responseXML.documentElement.outerHTML it shows: <xml status="200" sysparm_max="15" sysparm_name="getName" sysparm_processor="IMFTAccountName" sysparm_processor_index="3"/>

Can you anyone help

[Brad Bowman]

As with troubleshooting any script, add some gs.info logs to the Script Include to ensure it is running, confirm the value of sysId passed in from the client, see if the GlideRecord is returning any records...  You should also confirm there are no other Script Includes with the same name, and fix the return - if you are wanting to return the value in the 'name' field on this record, it's just:

return val;

Which you can only call once after the GlideRecord if block, if you declare and initialize the val script variable prior to the GlideRecord return, where all variables should be declared.

[Tanushree Maiti]

Not able to understand this coding this.getXMLAnswer in script include

in script include, please return val.

return val;

then in client code  add 

alert(response);

if in response  any value is coming , you can use json.parse(response) to get the answer in correct format.