- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-07-2023 09:29 AM
Hi,
I see that in my Dev instance (Utah with last patch installed) in the Task table is missing the field "needs_attention".
All new fresh Dev instance have this field installed:
Could you help me to understand if is missing some plugins on my Dev instance or what are the steps that I've to do to have this global field?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-07-2023 08:24 PM
Let's try to activate the below plugin in your PDI.
Name: Customer Service Case Action Status
Id: com.snc.csm_action_status
Case action status overview
Cheers,
Tai Vu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-07-2023 11:20 PM
Thanks to all for the support, I solve activating the Customer Service Case Action Status plugin