Missing properties in IT Service Management for Microsoft 365

[ngocanhn]

I am configuring VA on Teams based on this document:
Enable Virtual Agent notifications for IT Service Management • Australia Employee Service Management...

But I cannot find properties below:
sn_now_teams.enable_va_approval_notification
sn_now_teams_it.enable_va_comment_notification

I have had ServiceNow for Microsoft Teams app installed, which include IT Service Management for Microsoft 365 app

I am thinking i'm missing some plugins, but not sure which
Can someone help me?

[prajaktakha]

Hello @ngocanhn ,

May I know which version of plugin you have installed on your system?

[ngocanhn]

I installed plugins with information like below:

Plugins	Version
IT Service Management for Microsoft 365	2.12.3
Meeting Extensions for Microsoft Teams	1.9.0
Notify Connector for Microsoft Teams	2.11.0