Missing system fields

[bwb]

Hello,

Similar to another question on this forum (Missing out-of-the-fox fields), I cannot locate any of the sys fields like sys_created_on, sys_class_name, etc., in the UI.

I have a new default developer instance from just 2 days ago and I haven't changed anything in the environment, but whenever I use the UI to look at any table, like Incident, or Change, etc, and I click on the filter button, and then Choose Field (in order to create a new filter for a REST query later on), I can never find any of the sys_ fields in the drop-down menu.

Please advise as I don't have a clue what I'm missing here.

Thanks!

Brendan

[Pradeep Sharma]

Hi Brendan,

Can you go to the dictionary and make sure that the active field is checked to true for that fields.

[bwb]

Sorry, I'm new to this...

So System Definition -> Dictionary...?

No matter what I try to type after that (like sys_created_on), I get back 15,000 + entries.

I tried to narrow it to a table called Change Request. Still 15,000+ entires.

Brendan

[Pradeep Sharma]

Hey Brendan,

My bad, I assumed it was the custom fields. However for the system fields it should not be the case.

Can you check if the response from the below thread helps.

Missing out-of-the-box fields (sys_created, sys_created_on...) on table

[bwb]

That's the message I referred to at the top of my post! I don't understand it.

How would I access "Task"... And in fact, what is it and how does it relate to the Change Request table that I am trying to access the "sys_" fields for?

Thanks,

Brendan