How to modify form context menu?
I want to add One option in form context menu on incident let's say Ui Action -> ui action 1,ui action 2 how to achieve this?
Forum Posts
Configure Inbound action
Hi Community,I have a requirement where I have to Configure/update an Inbound Email Action on the Incident table.Add logic to:->Validate if the sender has a specific email id given in the requirement.->Match the incident using the watermark or subjec...
Resolved! Use case for getRefRecord
HI Team,I am unable to understand getRefRecord do we have any doc ??
Resolved! Collection type record deleted
Hicollection type record for table is deleted how to get back?
risk score removal from work notes when CI is attached to Security incident
Hi,We wanted to remove risk score from the work notes activity when CI is attached to it and promoted to a major security incident , we have tried deactivating the OOB business rules as well , but the risk score is still popping out, is there any ot...
in servicenow workflow when catalog task is cancelled then flow it is not moving forward.
in servicenow workflow when catalog task is cancelled then flow it is not moving forward.When catalog task is closed complete or closed incomplete, then only workflow is moving forward.Like to know why the workflow is not moving forward when catalog ...
Missing records while grouping by fields
Number of groups removed from this list by security constraintswhen grouping by fields some records are missing and showing "Number of groups removed from this list by security constraints" when giving specific conditions the records are missing I tr...
Resolved! Protection Policyが適用されているレコードは編集できるのか
Zurichで新規作成されたNotificationレコードを編集しようとしたら以下のような文章が表示されて編集ができませんでした。「This item is read-only based on its protection policy.」このレコードを編集する方法はありますか？もしあれば編集方法を教えてください。
Resolved! How to insert fields using ACLs, Business Rules, and Client Scripts.
Hello everyone.We implemented ACL-based control to allow viewing the field without permitting value entry. A Business Rule was configured to set field values at the time of data insertion. A Client Script was implemented to visually simulate that a f...
Active=true in Reference Qualifier
I want to add additional condition active=true in my existing script in the reference qualifier for the Variable 'Line Manager', I tried adding the below script but it is not working, Can you help me where I'm going wrong?javascript: "company="...
Restrict cache.do
Hi team,On Client instance we have requirement that in application navigator shortcut clear cache is "cache.do" is accessible for every one but need to restrict this for only admins can anyone help us how to achieve this
Creating Dependency Between Two Glide List Fields
Suppose I have two Glide List type fields: Category and Sub-category, each with three choices — A, B, and C. The requirement is:When the user selects A in the Category field, only A should be visible in the Sub-category field.Similarly, selecting B o...
Resolved! Business rule error message from another table
I have a business rule running on the rm_scrum_task table. It is an after update that runs as follows. The code is just to set the story state to work in progess. (function executeRule(current, previous /*null when async*/) { // Add your code here...
Resolved! helpers<dot>snHttp<dot>post is not a function - client side call to Scripted REST API
I must be missing something here because it can't be this hard... I am using a PDI setup with Yokohama. I have a local app that I created and im using UI Builder to create a page for the app. I need a button on the page that when clicked (client si...
How to get table hierarchy in Scoped applications
Hi all,I am trying to get table hierarchy for a particular table using TableUtils script include. This is working fine for Global applications. If i apply the same for scoped applications i am getting "Illegal access to Script include" error because ...
