Below is a structured, actionable roadmap that maps each of the top 10 scripting pain areas to learning workstreams, concrete tasks, practice projects, guardrails, and success metrics. Follow this plan iteratively (sprints), measure progress, and you...
Hello everyone!I’m planning to take the ServiceNow Certified Technical Architect exam CTA soon, and I’m not sure what the most effective study approach is.Should I focus mainly on the official ServiceNow training, or are practice labs necessary as w...
Hello, I hope someone can help me.I'm creating a business rule to get values from a REST Message. Let's say that I want "DescriptionSummary" value, so I have the following: I'm getting undefined for the value I want to pull. This is my business rul...
Hello All, I got a requirement where we have list of Risk fields on Change Form based on those questions Risk has to be calculated and it's getting calculated.Now the problem is I need to show alert message to the user when user updates the related R...
While I don't know what happened, the ability to use the Insert Media button in the Xanadu Knowledge Article Tiny MCE was disable about two months ago. Instead of seeing a snapshot of the video and then playing it, I get an error message. Clicking th...
Is there a way to make this Report field to be a Link to the report? This is i Scheduled Email report table Currently it is set to reference. I want the users to be emailed with this link. Not the report it selfWould appreciate your replyThank youShu...
Hello All,We have a requirement whereCheck if the INC or RITM is assigned to groupa or groupb.When the INC/RITM is resolved /close completed, display dialog if they wnat to create a KB for that ticketif user says yes then create KG or open KB portal ...
Hello,I've got a client using Azure AD and they are using SCIM to provision users in SN. However, they want to add the Cost Center to be brought over to ServiceNow, what configuration is needed from SN side to do this? Also what should Azure send us ...
Hi I am having flow which make zip files unzip but the some business rules are not allowing to make that file unzip on the particular table that is requested item table. What should I add in workflow so this business rules should not bother this fl...
Hi, my PDI instance dev220745.service-now.com/ is still in offline state as well.It's showing like this Your instance is hibernating .Can you please help to get back my instance.
We would like the my-requests-v2 widget to display only requested items - is it possible to configure and how would we achieve this? There doesn't appear to be a table option for this widget
Hi all, We just upgraded to Zurich and Quick Link on the SOW isn't working. You can select to add a new link, enter the info and nothing shows up. Existing links do not show up either. Has anyone had this issue/know of a fix? Thanks,Jonathan
While Creating Assignment rule inside related list of Intake form in Practice Area of Legal Service Delivery the rule is created but i am not able to see it in the list below please suggest what needs to be done to enable dot walking while creating ...
Currently, the Cause Code field on a Problem Task (PTASK) form is enforced only at the time of resolution, which creates a fragmented workflow. Here’s the issue:When a user attempts to resolve a PTASK, they first encounter the Close Note prompt.After...
Client script: table is incident filed name is callerfunction onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } //Type appropriate comment here, and begin script below var ga= ne...