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Change URI for Provider Notification

We have a custom workspace where I am creating notifications, both provider and email.When creating email notifications you have the option of adding the ${URI} parameter to an outbound email body or template creates a link to a specific record.When ...

olpl by Tera Contributor
  • 1020 Views
  • 5 replies
  • 1 helpfuls

Resolved! ServiceNow Agent App configuration

Hi,I want to download the ServiceNow Agent App (not the Now Mobile App). After downloading, how will I log in? I  have the production environment , should I use the credentials of production environment to work on it? After that , I need to explore t...

NishaB by Tera Expert
  • 616 Views
  • 3 replies
  • 0 helpfuls

Knowledge check box on RITM/REQ FORM

Hi team, can we use knowledge check box on RITM/REQ form to create draft knowledge article?Like as Incident, when the incident is closed it will create draft article.I want same beviour for ritm/req form.

arjshubh by Tera Contributor
  • 378 Views
  • 3 replies
  • 0 helpfuls

createOrUpdateCI failed import set error

Hello Experts,I am trying to import ci data but I am getting a createOrUpdateCI failed error. on the transform run script, I have written below code: (function transformRow(source, target, map, log, isUpdate) { var Tram = (parseInt(source.u_total_p...

Mark Wood by Tera Contributor
  • 1140 Views
  • 3 replies
  • 3 helpfuls

Resolved! Bulk Record Creation

I have a requirement where I have to create Engagements for all the Companies(core_company) which has an associated supplier in Supplier (sn_fin_supplier) table.Note: There are close to 2 lacs records in Supplier table. I could not create any custom ...

sb458 by Tera Expert
  • 686 Views
  • 6 replies
  • 0 helpfuls