Hi Community, I have a requirement where the standard change approval should go to the configuration item's approval group(change_control) after they select save and populate the CI on the propose a new standard change proposal ( Cause I have deactiv...
When I convert Universal request to Incident , I would like to close the Universal Request when the incident is created. I created a business rule on after insert on incident, and set the state as current.universal_request.state = 7; current is inci...
Need help with configuring Data Visualization component in UI Builder. Looking for example JSON object to put as a data source with "Define data manually" for the Bar chart with grouping by 2 fields.As a result I need to get something like this:That ...
Hi Team, How to change the workspace header and left panel colors? Kindly guide.OOB ui builder, branding and themes are read only.
How to create multiple Interactive Filter for the cmdb_ci table list report.on the dashboard I need multiple interactive filters like : manufacturer , install status , class , envirmonent
I have a report on metric_instance table. I want to add a function field that will calculate the duration from the start field of type Date/Time to the current time at the moment. What should i write instead of ‘end’?I attached image
I created my pages via UI Builder but I would like to change the default theme, which in my case is not Polaris but appears as "-", I send a screen for clarity.I have already tried to create custom themes via "sys_ux_theme" but in any case they are n...
Hello Community, I am working on catalog item and need some help with a development requirement. Use case: I have around 32 variables in my catalog item. Each of these variable is user-selectable(list collector). Based on variable value empty/filled,...
I am working on a ServiceNow report that includes a calendar view. When I hover over a record in the calendar, it currently displays certain details.I would like to enhance the tooltip to include additional information such as the record's state and ...
I have an interesting question. I am building a front end portal page that allows portal users to search for users with skills. I got how to handle if a user has one skill, but what about multiple? Lets just say you want to find someone who codes in ...
Hi All, Is there any OOTB setup to add announcements to a specific configurable Workspace. Thanks!!Ramkumar
Yokohama Patch 3 Hotfix 2 We defined a quick link to display demands in Employee Center. This uses the data table from url definition widget. It is working as expected but there are several changes that have been requested.the list displays only 20 ...
Hi, i want to call global event from scoped application.i am getting below error.Access to event 'global.****.incident.customer_complaint' from scope '***** - ESC' has been refused. The event is not defined.
Hey All, I was trying to install AI Agent studio in my PDI but was unable to do that. Does anyone has any idea on this? I was trying to find the plugin 'Now Assist for IT Service Management (ITSM)' but it seems it can be only installed through studio...
The Virtual agent teams Show me everything button isn't showing list of topics. it's doing a search instead. this is only happening in microsoft teams version. we have a portal and the Show me everything button is showing a list of topics like its su...
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