I have variable, that is type list_collector on the alm_asset table. Should the list_collector return 'no matches found' I want to display and un-hide a single line text field. How would do that?In my list_collector, I have a reference qualifier appl...
the following code : <span id="changeRequestDateMsg">${new ChangeRequestDateMessage(current).getDateMsg()} </span> is in an annotation field in the change request form, it shows a certain message as it should in the default view but in the workspace ...
Hello, This relates to the change_request form. On my Paris developer instance, I can see there is an annotation that has this text: ${new ChangeRequestDateMessage(current).getDateMsg()} Which is rendered as follows: I was unable to find an...
I tried to open the same form to view the dynamic annotation, but the behavior changes depending on whether the form is opened in Workspace or in UI16.This one from workspace And this one from the UI16
Hi Friends, We started using SOW (Service Operations Workspaces) for ITSM. There are some catalog items and knowledge articles which we want to show to the user based on their roles always. Not just based on keywords. These are like top recommendatio...
Hi,I have a survey created in the mobile app that consists“The second question is a reference field (sys_user) that currently allows selecting only one user at a time. How can I enable it to select multiple users?”What are possible ways we can achiev...
Hi all, May be one of you have the answer. I try to make GET request with REST Message, as I am struggling with getting valid response from API I am looking for a way to see how exactly looks a full request executed by MID server. In ECC queue I...
when select close SiR ui action buttion automatically closure resolution notes under code catagory close fetch false postive based on false postive close notes options shown only 3 code catagory close if fetch begin postive unser close notes options ...
We are trying to allow users with the customer role to view Platform Analytics reports and dashboards.So far, we have tried the following:Added roles such as pa_viewer, dashboard_admin, and report_user to the customer.Updated ACLs to give read access...
I would like to store an API reference on my instance, similar to the the API references on the developer site (for example: Client API ). Is it possible to create something like that in the servicenow knowledge application?
In dashboards, we have an execution dashboardunder that we have different tabs like overview, financials etc..Out of those tabs, we have Geo tab tooI want to know that Geo tab is coming from which table and how to show the data in the Geo map in exec...
Hi Team , can any one please help me here Create a Calendar View which shows “placeholders” for activities plannedActivities are like : FirstNet patching is first weekend of every month, Insight patching is 2nd weekend of each month, SBI patching 3r...
We have a client requirement to implement a 3-Strike rule for incidents moved to On Hold – Awaiting Caller. RequirementWhen an incident is updated to On Hold – Awaiting Caller to request additional information or closure confirmation:Strike 1 – Appli...
Hi Team - can i any one please help me The resolution steps provided in the article - how should i configure can any one please provide me the steps . if possible please provide screenshots for better uderstanding
Requirement DescriptionWe are looking to automate the cleanup of unused Assignment Groups in ServiceNow.The goal is to reduce stale groups and inactive memberships without impacting active support or CMDB-linked services.This cleanup should run on a ...
