Scenario: When a request is sent for approval, for "group approval" approver, multiple individual record is created in "sysapproval_approver" table to each member of the approving group.Problem statement: When a member(i.e. user 1) of the approving g...
Hi, everyone. My use case is as follows. I'm creating a record producer that will generate a HR Case (sn_hr_core_case). The user will be able to add attachments using the standard attachment paper clip. The customer wants me to check (onSubmit) that ...
I need to deactivate or modify the OOB ACL rule with readonly protection policy...Did anyone faced this type of issue or suggest me how to overcome this..Information message - "This item is read-only based on its protection policy." Due to this i can...
I'm trying to get the Office 365 integration working for a customer so that they can use it for policy redlining, but when they attempt to upload a document to a policy text they're getting an error about the provider detail being configured incorrec...
I’m trying to add a custom field to the cloned “Online check-in experience” widget in ServiceNow. Here’s what I’ve done so far:I added the new field to walkUpAppointmentPanelCopy, and it displays correctly on the Employee Center.However, when creatin...
I am building a catalog item that will allow a user to select an archived CI from an archive table to have it restored.ar_cmdb_ci_aix_serverar_cmdb_ci_cassandra_instancear_cmdb_ci_db_db2_instancear_cmdb_ci_db_mssql_instancear_cmdb_ci_db_ora_instancea...
Hello everyone, I'm trying to create a Business Rule to execute a script that is originally locate in script actions (Evaluate assessment result for control). But when I try to execute my business rule I receive this log erro: com.glide.script.RhinoE...
I needed to get rid of few lines from the ESC portals "My Task" widget, which i was able to find and comment I've made clones of 3 widgets from OOB Todos Requested Item ApprovalHRM Todos Summary Requested Item Variables I've renamed the clone id's an...
a seemingly basic question, but has defeated me so far Importing data (from CSV) and transforming to the UNIX Server table I have fields in the imported data that map to 2 choice fields, one string field and one reference field in the target For thes...
Hello,I have a flow where I am doing a lookup on a group and looping through and adding to flow variable. Then I would like to add to watchlist. Any assistance is appreciated.
VIP Flag changes color to Red OOTB on Incident form How to achieve same in Service Operation Workspace.
As a Product Owner, introducing new functionalities like Digital Portfolio Management and Service Builder is exciting. These tools empower organizations to manage services and offerings more effectively.However, with innovation comes complexity. Sudd...
Hello guys! As the title says, I cannot see the option/field under Return fields in my custom Lookup data source. Keep in mind that the column sys_id is available, but not visible in back-end. Any ideas how I can make it show in the UI Builder? T...
I have the following Action I'm trying to create to do the following:1. Take in a string of numbers (this will be sys_id's from the question_choice table that is connected to a catalog item - List item).2. convert the comma separated sys_ids to an a...
Hi, I try to do a loo where i want to execute one action if a sc_task is updated OR if 2 minutes is passedbut repeat 5 times.When le loop is executed one time and passed on one branch of the "do the following in parallel" it not wait a second time in...
