Hi All,The requirement is to have interactive filters for the reports present on CSM/FSM workspace. I have created a filter component on the same table as the report and in report configuration the checkboxes "follow the report" is also true.But when...
Hi, I have a requirement to upload data through excel which contains column of attachment links. I want these attachments to be attached to the records inserted or updated.
Hi All, This is my first try at writing article here on the community, its about a Client Script Duplicate Audit script. This background script identifies duplicate client scripts on specific tables such as incident, change_request, etc. Its goal is...
Hello!I'm trying to create or coalesce 2 source import set records to 1 target record.I got a cool script to do this (see below), but my issue is that my source records do not have a common source Classification field. Here's what I want to do:Source...
Hi All, i got a requirement to do bi directional integration servicenow to jira and jira to servicenow for change request table. i need step by step process. if any one is having some documents please share.
When an incident is created outside of the schedule of an incident AWA queue that is meant to get routed to, we notice that the work item does not get created and thus the incident does not routed/assigned. Is this the expected behaviour? Example:Let...
Hello community!So I'm working in a project where we are getting data from an external system and storing in a Remote Table , I'm then using that data to expose it on a form (catalog item). I'd like to know "how much memory" are we consuming from the...
Hi All,I Know this is expected behaviour, through the script when we are inserting data into import table(staging table) automatically data updated in target table records and for each record seperate Transform history created , means if 10 records ...
Hi, I have one requirement: I need to add a group to the 'CC' in an email notification using an email script. Note that - this group doesn't have an email ID, so I need to send the email to the individual members of the group. For example, if there i...
Hi All,I have a one requirement to add the assignment group of alerts based on some conditions through the event field mapping script, right now for testing purpose I am just hardcoding the assignment group in script but it's not working so can you p...
I am creating a subflow that needs to append to a file opened in the parent flow. The file is a CSV, created using Begin File. I am not finding a way to pass this file into the subflow as input. Any ideas how to do this, please?
I am trying to understand how Service Level Agreements (SLAs) are generally implemented and managed in ServiceNow.I am specifically looking for clarity on areas such as:How SLA definitions differ from task SLAsHow start, pause, resume, and stop condi...
We have an issue where we are using a Data Table from Instance out of the box widget, and the table was pointed to Table A, but most of the columns that we show are from a reference field of Table B. Normally users were able to export the records wi...
I have a few fields with Reference Qualifier attached to them. Due to templates, users have some invalid values stored in them. I want to make sure that data is saved with only valid values. How can it be done to simulate the ref qual on those fields...
I am using a currency code field that references values from the fx_currency table. However, when I save the form, the currency code is not retained—the field value disappears and is not visible after saving.Could someone please suggest why this migh...
