I am trying to call my mobile callable script include with this script: function onChange(inputName, newValue) { if (newValue == "") { return; } var assetTag = m_form.getValue("Asset tag"); var caller = new MobileScriptInclud...
While run the test case on ATF below error message gettingCan anyone help on this This step failed because the client error 'TypeError: Cannot read properties of undefined (reading 'cat_item')' was detected on the page being tested. See failing Test...
Hi everyone, I'm working on a use case where I need to display the total number of Incidents linked to a Problem record in a custom integer field (u_incident_count).Here's the Business Rule I wrote (on the Incident table, after insert/update, runs w...
I have a form where I would like to hide a field, but I want the field to show on the back end for the fulfiller to enter information. I am unclear if that means the field that is hidden on the form should be visible under catalog questions on the b...
How Did i change the default Sprint duration from 14 to 21?
Hi all, I created a new Order Guide and it contains Catalog Items that are Active but not assigned to any Category. As the system administrator I have no problem viewing the Order Guide in my Category, but no one else can see it. It is assigned to ...
Hello I added the option "4 - No Impact" with value 4 in the impact choice list. I would like this option to be removed/added based on certain conditions. I created the following client script to achieve this: function onChange(control, oldValue, ne...
I inherited a Catalog item that has a workflow with about 10 catalog task activities. The user has asked to restructure the task variables available on the generated task. Problem is that the list is extensive!!! What I would like to do is just remov...
This is the embedded related list. I want to add an edit button. I had seen earlier posts where we can add the button through list control. I do not see an omit edit button though. This is the related list: This is how the list control appears. I do ...
The requirement is that when an escalation is requested on a ticket - an approval is required by the users manager - thy need to reply to an email with approval. These are the steps I have done: 1. created a notification to be sent to the manager 2....
Hi Experts,I have created an Inbound Email Action to insert records into a specific table. The records are imported successfully and are visible initially, but after 1 to 2 hours, they are no longer visible — it appears they are being deleted automat...
Hi all,Please advise on the following situation:HR agents are using Email Client Templates in the HR Agent Workspace; however, we have about 1000 templates for all case types. I want to restrict the visibility of a particular template based on the HR...
So we want to set up an API call for change metrics. It would be somewhat similar to:post <url> : token "autocr" "pull request/release" "timestamp" "title" I have an endpoint and token available. I am not exactly sure how to create this. I don't beli...
I have created morethan 10 checkboxes, at starting i am getting 'Options' label,I have tried many ways like,using container start and container endby creating label field and hide on form but i am not getting the results to hide the 'Options' label.S...
Hi Experts , After instance upgrade i have facing layout theme issue iWhen i search the catalog item particular catalog not display like mentioned snap,please suggest how to revert it back
