Missing system fields

bwb · ‎02-10-2016

Hello,

Similar to another question on this forum (Missing out-of-the-fox fields), I cannot locate any of the sys fields like sys_created_on, sys_class_name, etc., in the UI.

I have a new default developer instance from just 2 days ago and I haven't changed anything in the environment, but whenever I use the UI to look at any table, like Incident, or Change, etc, and I click on the filter button, and then Choose Field (in order to create a new filter for a REST query later on), I can never find any of the sys_ fields in the drop-down menu.

Please advise as I don't have a clue what I'm missing here.

Thanks!

Brendan

Pradeep Sharma · ‎02-10-2016

Hi Brendan,

So basically the labels will be displayed in the list and not column names...I.e created label column is sys_created_on..Make sense?

View solution in original post

Pradeep Sharma · ‎02-10-2016

I can take a look on your instance if this is personal dev instance.

bwb · ‎02-10-2016

Ok, how can I send you the instance name and password?

Brendan

Pradeep Sharma · ‎02-10-2016

Hey Brendan,

Is this the instance dev15645?..Is it fine if I go ahead and check your instance.

bwb · ‎02-10-2016

Yes, thanks!

Brendan

Pradeep Sharma · ‎02-10-2016

Thanks. Just hopped to your instance and everytg looks good to me. Please find the screenshot attached for reference.