Missing system fields

bwb
Kilo Contributor

Hello,

Similar to another question on this forum (Missing out-of-the-fox fields), I cannot locate any of the sys fields like sys_created_on, sys_class_name, etc., in the UI.

I have a new default developer instance from just 2 days ago and I haven't changed anything in the environment, but whenever I use the UI to look at any table, like Incident, or Change, etc, and I click on the filter button, and then Choose Field (in order to create a new filter for a REST query later on), I can never find any of the sys_ fields in the drop-down menu.

Please advise as I don't have a clue what I'm missing here.

Thanks!

Brendan

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Brendan,



So basically the labels will be displayed in the list and not column names...I.e created label column is sys_created_on..Make sense?


View solution in original post

13 REPLIES 13

Ok... I don't understand what I'm looking at.



I would expect to see the "sys_" fields. For example, where is sys_created_by and sys_class_name?



I want to then select these in a filter and Copy it as a query for the REST API Explorer under sysparm_query.



I don't see how the above picture explains that.



Please let me know.



Thanks,



Brendan


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Brendan,



So basically the labels will be displayed in the list and not column names...I.e created label column is sys_created_on..Make sense?


Ok, yes, I get it now! They just don't quite translate the same.



Thanks so much Pradeep! I thought I was going crazy there!



Brendan


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

No Problem..Happy to help you