Missing the EDIT button in a related lists on the CI item. Not an omit/ACL issue

Dmolnar11 · ‎02-28-2018

Missing the EDIT button in a related lists on the CI item. Like to add multiple RITM's to same CI. Checked several locations, list control, ACL's, etc. Can't understand why I can't see the EDIT button only the NEW button. I would like to remove the NEW (list control should do this), but not sure how to add the EDIT button. According to ServiceNow support, this is not OOB and I would need to customize and EDIT button. I have no idea how to do that. Can anyone help?

See pic.

ChanakyaMekala · ‎07-31-2018

I found one more thing that is causing the issue(unable to see Edit button), you can able to see if you can make sure the "Edit" UI Action for the Related table(Related list table) contains some conditions. Make sure the condition field contains only "RP.isRelatedList()". If you remove even this condition it would make the "Edit" button available on normal list view of the table which is in appropriate.

Note: RP, the RenderProperties API provides methods about the current page and is available in Jelly scripts and in UI-action conditions and scripts.

Please hit "Helpful" or"Answered" if it helped you.

View solution in original post

Michael Fry1 · ‎02-28-2018

Did you try using List Control to add Edit option?

https://docs.servicenow.com/bundle/istanbul-platform-administration/page/administer/list-administration/task/t_ConfigureListControls.html

Dmolnar11 · ‎03-02-2018

Mike, Thanks for replying. But if you read my original post, yes I have try the normal avenues. I (according to SN) need to create a new EDIT button. Which I am not 100% sure how to do.

Michael Fry1 · ‎03-02-2018

Create a UI action on the table of your related list.

Dmolnar11 · ‎03-02-2018

Mike, There seems to be a script associated with this seems to be quite complicated not a hundred percent sure what to put in the strip to pull in a slush bucket to pick from