After successfully setting up the Service Bridge connection for hardware requests, I want to set up an existing catalog item by updating the catalog item flow to Zero Touch Request instead of creating a new remote record producer. However, I received an error that said, "Model is required to configure a catalog item for Zero Touch request." The ServiceNow guide document for this is unclear on https://www.servicenow.com/docs/bundle/xanadu-it-asset-management/page/product/hardware-asset-manage....
Can anyone tell me why and what I must do to fix this?
