Modify Dictionary Entry

[Hrishabh Kumar]

I created a field name "Capacity Used" and made it "Integer" type, Now I have to change it's type and make it "Float" or "Decimal" type to store decimal point value as well.

But I'm not able to change the type, I don't get any other option in Type field rather than "Integer".

How can I change the fields type.

[Aman Kumar S · Accepted solution]

Its recommended by Servicenow to never change the type of the dictionary, if you at all need to change the type to integer to float, you can create a new field, and deactivate the existing one and transform your current data from old field to new field to avoid data truncation and unexpected issues.

Read below article for more context:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0712394

[shubhamdubey]

@Hrishabh Kumar 

It is not feasible to accept the decimal value of integer data type.

You should need to delete the integer data type field and create a new one with decimal data type.

[Dr Atul G- LNG]

Hi @Hrishabh Kumar 

As correctly said by guru @Aman Kumar S , dont change the data type.  and to do same, please take back up of  old data, change the data type and bring data back in field.