Modify the comment for case record

[Rosy14]

Hi,

I have a flow. when a case record approval is rejected the case is getting closed and the rejection comment from approval is added to case. but in comment the name and timestamp also showing. i want to show only the comment how to achive?

i tried a business rule .. but it is showing empty.

how to do inside flow or by business rule.

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	var gr = new GlideRecord("sysapproval_approver");
	gr.addQuery("document_id", current.sys_id);
	gr.addQuery("state","rejected");
	gr.query();
	var comm;
	while(gr.next()){
		gs.addInfoMessage(gr.comments);
		comm =gr.getValue("comments");
	}

	current.comments = "The request has been updated by the approval team. Approval state: "+comm.getJournalEntry(1).split('\n')[1];
	current.update();

})(current, previous);

[SN_Learn]

Please share the whole code to debug further.

[SN_Learn]

@Rosy14 , You have to return the string rather than the Journal. This will resolve it.