How to change the position of the Submit button in Customer Support Portal?

[swethavelu]

Hi Community,

In the Customer Support Portal, the Submit button for a Record Producer appears after the form fields, requirement is to be fixed at the bottom after form.

Question:
Is there a way to modify this or apply CSS so the button stays fixed at the bottom of the page?

[prajaktajga]

Hello @swethavelu ,

Yes ,there is no other way you can modify but ,with the help of css attributes you will able to adjust that with the help of attributes. You can inspect on the browser and check .

[swethavelu]

Hi @prajaktajga ,

Thank you for your response. Is there any suggestion to change/configure it via record producer? 

Regards,

Swetha.

[Ankur Bawiskar]

@swethavelu 

the submit button in esc or sp portal is also shown above the Required Information

Why you wish to change that?

SP Portal

ESC Portal

you can try to use DOM manipulation if that works but it's not recommended practice

Another approach is to clone the widget and then make changes, but lot of implementation and unnecessary technical debt

This is the widget "CSM SC Catalog Item"

see this link

How to add additional 'Submit' button at the bottom of catalog item. 

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[Dr Atul G- LNG]

Hi @swethavelu 

What is the business need to do the same? This is OTB (out-of-the-box) behavior, and I would recommend keeping it as is.

Making changes here will increase technical debt and is not recommended. Instead, educate users to follow the platform’s intended behavior.