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11-26-2025 03:18 AM
Hi Community,
In the Customer Support Portal, the Submit button for a Record Producer appears after the form fields, requirement is to be fixed at the bottom after form.
Question:
Is there a way to modify this or apply CSS so the button stays fixed at the bottom of the page?
Solved! Go to Solution.
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11-26-2025 06:21 AM
the submit button in esc or sp portal is also shown above the Required Information
Why you wish to change that?
SP Portal
ESC Portal
you can try to use DOM manipulation if that works but it's not recommended practice
Another approach is to clone the widget and then make changes, but lot of implementation and unnecessary technical debt
This is the widget "CSM SC Catalog Item"
see this link
How to add additional 'Submit' button at the bottom of catalog item.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-26-2025 04:17 AM
Hello @swethavelu ,
Yes ,there is no other way you can modify but ,with the help of css attributes you will able to adjust that with the help of attributes. You can inspect on the browser and check .
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11-26-2025 06:10 AM
Hi @prajaktajga ,
Thank you for your response. Is there any suggestion to change/configure it via record producer?
Regards,
Swetha.
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11-27-2025 12:41 AM
Hello @swethavelu ,
Regarding Record Producer i am also not sure but as per other comments. If is is OOO no need to change anything.
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11-26-2025 06:21 AM
the submit button in esc or sp portal is also shown above the Required Information
Why you wish to change that?
SP Portal
ESC Portal
you can try to use DOM manipulation if that works but it's not recommended practice
Another approach is to clone the widget and then make changes, but lot of implementation and unnecessary technical debt
This is the widget "CSM SC Catalog Item"
see this link
How to add additional 'Submit' button at the bottom of catalog item.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
