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08-26-2018 11:28 PM
I've created a table and corresponding module named "Settings", now in "Link Type" tab of module, I've linked my table and selected "List of records" in Link type.
My question is that when there is no data inserted in the table, the module displays blank page instead of displaying "No records to display". Here is the screenshot of blank page displayed when clicked on the module label in servicenow (not in studio).
So I can not add new records in the table from here. In order to add records, I've to use studio, which is not preferred way. Instead in all other tables, when there is no record in it, it shows following page and from where I can add new records directly, instead of studio:
So what am I missing here?
Solved! Go to Solution.
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07-01-2019 04:58 AM
I've resolved this issue. This is a feature and not a bug. Goto List Control of the table for which you are facing this issue. And check whether the option "Omit if empty" is checked or not. If this option is checked, It won't load the empty table and instead show the empty page.
To get empty table, uncheck it and try again.
If you can not find the List control for your table in Studio, you will have to create one. To easily create list control, Right click on the list header of the table and goto: Configure -> List Control.
Mark this helpful if it solves your problem. Thanks
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08-26-2018 11:34 PM
Hello Kaushal,
That's not the expected behavior. If this is on your PDI instance, I can take a look. Please let me know.
-Pradeep Sharma
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08-26-2018 11:39 PM
Yes I'm on my PID but how can I show you in my PID?
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08-26-2018 11:58 PM
Just share the Instance URL only and I will be able to take a look tomorrow morning.
-Pradeep Sharma
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08-27-2018 12:02 AM
Okay. Here is my URL of PID: https://dev69861.service-now.com/ and my application name is TruSTAR. Thanks for immediate response! And please note that the record displays when I add it from studio. The issue is only when there is no records.
