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‎01-05-2017 07:40 AM
We are looking for best practices to monitor a self-host on-premise ServiceNow installation. We are using RedHat and MySQL on top of VMware. Solar Winds is our monitoring tool which comes with some Linux out of the box monitoring. However, we would like to know what additional ServiceNow specific file systems, processes etc. should be monitored to get the full picture of the availability of our ServiceNow production instance.
Any comments are welcome.
Thanks
Sven
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‎01-09-2019 11:32 AM
There is a KB on HI that might be useful:
Monitoring of Self-Hosted Environments
https://hi.service-now.com/kb_view.do?sys_kb_id=17b29f404fa99a00f347524e0210c7f8
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‎04-27-2023 09:24 AM
The link points to an outdated version of the KB article, which can no longer be accessed by most users. Here is an up-to-date link: KB0563848
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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‎05-12-2020 06:37 AM
Hi,
Not able to find the below KB, has anyone accessed this recently?
https://hi.service-now.com/kb_view.do?sys_kb_id=17b29f404fa99a00f347524e0210c7f8
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‎04-27-2023 09:25 AM
Here is an up-to-date link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0563848
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
