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Resolved! WorkflowScheduler undefined, maybe missing global qualifier

Has anyone seen this issue when scheduling a workflow within a scoped application?:WorkflowScheduler undefined, maybe missing global qualifier My workflows and activities are all created on a scoped app. Is it possible to create a Workflow Schedule a...

nshabestari by Kilo Contributor
  • 5419 Views
  • 12 replies
  • 6 helpfuls

Catalog Client Script for validating User ID and email based on user inputs , in case if it exist pop user to change it as it not availabe. 2.User ID auto populating on the form as first_name.last_name and emai as first_name.last_name@3com.com

Requirement of 1.catalog Client Script which could validate User ID and email based on input ,in case if it already exist pop user to change it as it not available.2. User ID auto populating on the form as first_name.last_name and emai as first_name....

sachinam33 by Kilo Explorer
  • 2772 Views
  • 5 replies
  • 0 helpfuls

How to get Value instead of Sys.id in a Catalog Client Script?

I am fairly new to scripting. I've used this script before and it has worked. Now, I'm trying it on a different Variable and it's not working.My goal is to reference the variable "u_workstation" and provide the product name (model_id) of the workstat...

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cms1 by Tera Contributor
  • 2488 Views
  • 2 replies
  • 0 helpfuls

Resolved! How can I filter search results to only show Requests and Incidents from Service Portal View All link? We have the following from out of the box Service Portal (Helsinki): var link = {title: gs.getMessage('View all requests'), type: 'link', href: '?

How can I filter search results to only show Requests and Incidents from Service Portal View All link? We have the following from out of the box Service Portal (Helsinki):   var link = {title: gs.getMessage('View all requests'), type: 'link', href: '...

Kamran1 by Kilo Guru
  • 6184 Views
  • 5 replies
  • 1 helpfuls

Need help with coalesce (trying to prevent duplicates)

I am importing data with a field that has information such as the following which is going into the source field 'u_entitlement_path'.SYSTEM/PROD/GROUP\GROUPNAMEI am parsing the SYSTEM and GROUPNAME from the source field using RegEx and putting each ...

robhaas by Tera Contributor
  • 4369 Views
  • 19 replies
  • 0 helpfuls

Resolved! Setting the default value of a reference field

Hello all,Hopefully a quick one. On our Purchase Order Line Item table, we need to set the default value on the Vendor field to be the same as the Vendor field on the parent Purchase Order. Both fields are references to the same 'Company' table, but ...

CharlesR1 by Kilo Guru
  • 20725 Views
  • 18 replies
  • 5 helpfuls

ServiceNow Data Dictionary

HiI would like to know if there is a data dictionary document explaining and detailing the different tables and their columns in ServiceNow.I see options - "Tables" and "Tables & Columns" options under "System Definition".There is an option "Schema M...

pauladams by Tera Contributor
  • 10027 Views
  • 7 replies
  • 4 helpfuls

Resolved! sys_properties.list vs System Properties

This may sound trivial but just trying to understand why it is so.I see in the documentation it says type "sys_properties.list" (I know that tablename.list will open the corresponding table) in the navigator filter to bring the System Properties tabl...

pauladams by Tera Contributor
  • 10061 Views
  • 3 replies
  • 7 helpfuls

Resolved! Make a link to an attachment

Hello All!I'm trying to make a link on a record producer that would open an attachment in the sys_attachments table. I got this working but it opens a completely new tab to service now. Is there a way to just have it open in the same window?Thanks!!

dfry123 by Mega Expert
  • 5150 Views
  • 4 replies
  • 0 helpfuls

Resolved! Auto run a transform map

Hi ExpertsI created a Data Source to import Data via FTP and create an import Set.I have created a   script Transform MAP which is using API Catalog and create a Requested Item depending on the data that has been imported.manualy everything is workin...

Elias11 by Giga Expert
  • 11558 Views
  • 3 replies
  • 5 helpfuls

sysapproval reference fields for an email template

I'm trying to update the email approval notification template (change.itil.approve.role) to include information from an alternate change request table.So far I have added a reference column to the sysapproval_approver table:When I go to edit the temp...

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kistler1 by Giga Contributor
  • 6855 Views
  • 13 replies
  • 0 helpfuls