We recently upgraded our instance to Quebec, and in Quebec, they have 'Rich Text Label' (I know it was included in Paris, but we skipped Paris and is upgrading to Quebec). I tried to test out the 'Rich Text Label ' on my company's instance. However, ...
Hi all, I have a requirement where in we need to populate the location (reference to cmn_location) value based on the selection of country (reference to core_country). If for example countries Japan and China are selected then on the locations that...
Hi, I have a requirement to run an external script (to configure appdynamics with Service portal) when the Service portal page is loaded. I have created a UI Script and added the external script content in that. I have added this script to the Portal...
Hello all,<font size="2" face=Helvetica>at the beginning of the message body for every template did not work. Is there somewhere else this should be put?Or is it different depending on how the message is generated (HTML vs script vs Rich Text Editor)...
Hi All,Need to validate on Email field with below condition (Wrote Onchange client script on Email part)uppercase and lowercase letters A to Z and a to z;digits 0 to 9 allowed at the end of local part Allows single quote( ' ) Domain part must contain...
I want to be able to validate if an email address is in the correct format. Validate this is valid email address xxxxx@xxx.xxx - if not valid email, pop "Please enter valid email address" Is there a way to do that? Thanks, Karen
Hi all, I am looking into slowly moving from Scheduled Jobs to Flow Designer. One of the things I can't figure out or might have overlooked... I would expect in Flow Designer just some choice list to appear where you could select a schedule How to r...
Hi All,Could you please help me to know how to sort a date field in ascending order present under OOB related list.Thanks and Regards, Rakesh Patel
Hi, I am creating a scoped application for integration and have few transform maps. I want to run a transform map only if the target table exists. can we do that through scripting? thanks in advance!
Have a scoped app with Record Producers that have a number of variables using the new Attachment variable that comes with Paris. My issue is that when the Record Producer is submitted, I need all the attachments from it copied over to the base table...
Hi All, Hopefully a simple one! I'm looking to change the word 'Catalog' in the request stage 'Fulfillment Waiting for Catalog Task: Fulfillment (In progress)' to Catalogue. It is visible to the end user via the portal - Just not sure where this li...
Hi, I have a use case where I am displaying the 'kb_quality_checklist' list in Agent Workspace. There is a business rule 'Display error message' that runs on display of the 'kb_quality_checklist' form. In the condition of this business rule, there is...
Hi All, On the display user i can see Country Code attribute which is list. From where did these values are coming from. Their is core_country table present in the ServiceNow instance but when i match the values those are different. Is there any re...
Does anyone know of a built-in/out-of-box method for configuring a Notification to send to dynamic recipients?Under the "Who will receive" tab, you seem to only have the option to send to a specified list of Users and/or Groups.In my case, I have a N...
Hi All, I have to import a monthly data for activity log for all Incidents. Is it possible? Please,share your ideas. Thanks in Advance, Gokulraj
