MRVS values on RITM

[manasitiwar]

Hello Everyone,

I am working on catalog item where I am using MRVS to get values from user and I have to set those values in a table by using flow designer. I am facing an issue to get those values in MRVS on catalog item form on RITM. When RITM is created after submitting a request all other values of variables are getting copied to RITM.

I have created a client script to set values and autopopulate values on MRVS. I have checked 'Applies on Requested Items'. 

I also tried setting it via Business rule and onSubmit client script but none of the approach worked for me. 

Can anyone suggest how can we get those values on MRVS on catalog item to RITM?

[debendudas]

Hi @manasitiwar ,

Ideally, whenever you create a MRVS in catalog items it automatically flows to the RITM variables. But as you mentioned this is working as expected and I want to see some screenshots of what you have implemented, and what is the purpose of the client script?

[manasitiwar]

sure. My MRVS is autopopulated based on on-change of other variable. I have written onChange client script to set the value of MRVS. I am adding screenshot of catalog item form which contains MRVS along with client script.

Client script;

RITM:

[debendudas]

This part of the script looks good to me, Do you have any UI Policy in place? or any other scripting component?