MS team icon in the incident form

[Thomas98]

Hi,

I created MS Teams incon next to the the caller in the incident form. Using the below script. It works great, but during the testing what i found was Sub category in the incident form remains "none" when I deactivate the UI macro for MS team icon, subcatefgory started to work. 

Can someone please help me decode this? 

<?xml version="1.0" encoding="utf-8" ?>

<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

<a class="btn-default;" id="${jvar_n}" onclick="invokeChat('${ref}');">

<img src="ms_team.png" width="30" height="30" title="Teams Chat" alt="${gs.getMessage('Click to open Teams Chat')}"/>

</a>

<script>

function onChange(element, original, changed, loading) {

var visibility = 'visible';

var sysID = g_form.getValue('assigned_to');

if (!sysID)

visibility = 'hidden';

var e = gel('${jvar_n}');

e.style.visibility= visibility;

}

function invokeChat(reference) {

  var number = g_form.getValue('number');

  var short_desc = g_form.getValue('short_description');

  var s = reference.split('.');

  var tableName = s[0];

  var referenceField = s[1];

  var v = g_form.getValue(referenceField);

  var email;

  var gr = new GlideRecord('sys_user');

  if (gr.get(v)) {

    email = gr.email;

firstName = gr.first_name

  }

  var url = 'msteams:/l/chat/0/0?users=' + email + '&amp;amp;message=Hi ' + firstName + ', this is regarding incident: ' + number + ' - ' + short_desc; 

var w = getTopWindow();

w.open(url);

}

</script> 

</j:jelly>