Hi, Can someone please help or gudie me in the right direction.I'm kinda of stuck with payload for remote spoke ebonding. Destination has sub state  "On hold Reason" and my source has no "On hold reason"  (i am the source)Below is the mapping I'm try...

I have a requirement not to omit new button on a particular catalog item (RITM) related list and the code doesnt seem to work.Can someone please provide some insight on what I'm doing wrong?   var gr = new GlideRecord('sc_req_item');if (gr.get(parent...

Good Morning, Can someone please shed some light on this.  I have a catalog item in Servicenow which will auto add or remove a user to a servicenow group.Now we want the user that is added or removed  to this servicenow group to automatically add or ...

Hi,  When I click "My Approval" and select an approval record in the service portal.It allows me to approve or reject the RITM, however I cannot add a comment why I'm rejecting a request.  Only place I can add a comment is in the RITM, but this will ...