Multi-Column Display in Catalog Dropdown Without Using Reference Field or Table

[HarikaG62433194]

I am working on a ServiceNow catalog item where I need to display a dropdown field with multi-column values (e.g., Name, Role, Location) 

• I don't want to use a reference field.
• I don’t have the values stored in any table, nor do I want to create a new table just for this.
• The values are static and known ahead of time

A dropdown that shows something like:

John Doe | Developer | Hyderabad
Jane Smith | Analyst | Pune

Any suggestions, code snippets, or pointers to existing community posts or documentation would be greatly appreciated!

Thanks in advance!

[Dr Atul G- LNG]

Hi @HarikaG62433194 

You can use the MRVS concept in ServiceNow at the catalog item level. You can also reference user name and location if needed. These are all variables only.

[HarikaG62433194]

MRVS concept will make the columns values as independent of each other which below to single record 
i want the columns to be part of one record.
MRVS concept will result selecting value 1 from column A and value 2 from column B 
I need only to map the Value 1 from column A to Value 2 from column B it should be as single row values

[JenniferRah]

It wouldn't be columns, but you could use a regular Select Box and make the display values and internal values like this: 

Display Value: John Doe | Developer | Hyderabad

Internal Value: Jon Doe

Display Value: Jane Smith | Analyst | Pune

Internal Value: Jane Smith

[HarikaG62433194]

I don't want it to display as single text it should be display as different columns
any alternative approach please suggest