Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Multi form concept

manju12
Tera Expert

‎01-29-2026 05:34 AM

Hi team,

 

Please provide the information about multi form/multi step in catalog item.

How to create this ?

 

Thanks,

Manjunath

0 Helpfuls
  • 528 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron

‎01-29-2026 06:35 AM

Use the order guide.

 

https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/c_ServiceCatalogOrderGuides.ht...

 

https://youtu.be/LxZqlTmBbQQ

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************
0 Helpfuls

RadhaK432361738
Tera Contributor

‎01-29-2026 08:32 AM

Hii @manju12,

 

Record Producers + Redirect 

Used when:

  • Each step must create/update a record

  • Workflow needs intermediate saves

How it Works

  • Step 1 → Record Producer

  • Redirect to Step 2

  • Pass values using URL parameters or Scratchpad

 

0 Helpfuls