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Multi form concept

manju12
Tera Expert

‎01-29-2026 05:34 AM

Hi team,

 

Please provide the information about multi form/multi step in catalog item.

How to create this ?

 

Thanks,

Manjunath

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

‎01-29-2026 06:35 AM

Use the order guide.

 

https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/c_ServiceCatalogOrderGuides.ht...

 

https://youtu.be/LxZqlTmBbQQ

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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RadhaK432361738
Tera Contributor

‎01-29-2026 08:32 AM

Hii @manju12,

 

Record Producers + Redirect 

Used when:

  • Each step must create/update a record

  • Workflow needs intermediate saves

How it Works

  • Step 1 → Record Producer

  • Redirect to Step 2

  • Pass values using URL parameters or Scratchpad

 

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