Multi level pivot table Reports on incident related list

jitusingh
Tera Contributor

‎03-11-2024 04:50 AM

Hi Everyone,

 

 

I want to create a multi-level pivot table type report on incident table.  Where

Row= incident number

columns = count of Affected ci  , count of impacted Service/CI's

 

Please let me know if it is achievable or not through multi-level pivot table or please suggest me some other ways to do it. 

 

 

 

 

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Community Alums
Not applicable

‎03-11-2024 04:54 AM

Hi @jitusingh ,
Please follow the steps mentioned :https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/reporting/concept/c_Multil...

 

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jitusingh
Tera Contributor
In response to Community Alums

‎03-11-2024 07:38 AM

Hi @Community Alums ,

 

No, it doesn't resolve my issue and My query is regarding the incident related list fields the documentation doesn't help on that.

 

Regards,

Jitu

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